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Pre-sale&After-sale
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FAQ

WHAT QUALITY LEVEL ARE OUR WHEELS?
We use importing good PU(polyurethane) material to produce, we can do 70%,80%, 85% and even 90% rebound. Our popular customers all require good quality. We have been doing this industry since 2005 year, we believe it's because of good quality assurance allows us to be surviving for so long time.
WHAT IS THE TRADING PROCESS?
Business negotiate → PI → Deposit(or full payment)→ Production→ Inspection → Balance payment → Delivery. 
CAN YOU PRINT OUR LOGO ON SHATEBARD PRODUCTS?
Yes, we can customized your logo on all of the skateboard products, as well as package, as long as you reach the MOQ. Only Ai vector files or CAD drawing required
CAN WE CUSTOMIZE SHAPE AND SIZE?
Yes, we are able to make new mould to reach your required shape and size. 
CAN WE CHANGE HARDNESS, COLOR, STONE GROUD AND PRINT LOGO ON EACH WHEEL MODEL?
Yes, we can.
CAN WE GET YOUR SAMPLES? WHAT IS THE NOMARL LEAD TIME?
Yes, normally lead time is about 3-7days, if it is customized order, the lead time will be reconfirmed, about 15-30days. 
WHAT IS YOUR PAYMENT TERM?
(1).For sample order, we accept Paypal, Western Union. (2).For mass production, we accept T/T, L/C, West Union: 50% deposit before production, and balance to be paid before the shipment.
WHAT IS THE PACKING WAY?
Bulk Package, sticker and plastic, heat shrink wrap for choose,and outer carton.  
WHAT IS YOUR SHIPPING WAY?
We will help you to choose the best shipping way according to your details requirements. By sea freight, air freight or express. 
WHY CHOOSE US?
(1) We are a factory and trading joint company, best production & best quality control, best service and factory price. (2)OEC/ODM/customized service provided. (3)100% QC inspection before shipment. (4)Competitive price. (5)No strict MOQ limitation for conventional items.